Terms & Conditions
Last Updated: March 2026
Welcome to Khiyana Kids Wonderhub. These Terms & Conditions (“Terms”) govern your use of our website https://khiyana.com and any purchases made through the website.
By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
1. About Us
Business Name: Khiyana Kids Wonderhub
Website: https://khiyana.com
Khiyana Kids Wonderhub is an online store offering products for children and families.
2. Use of the Website
By using this website, you agree that:
• you are at least 18 years old or using the website under parental supervision
• the information you provide is accurate and complete
• you will not use the website for illegal or unauthorized activities
We reserve the right to suspend or terminate access if these conditions are violated.
3. Product Information
We strive to ensure that all product descriptions, images, and pricing on our website are accurate.
However:
• product colors may vary due to screen settings
• product specifications may change without prior notice
• minor variations may occur due to manufacturing differences
Khiyana Kids Wonderhub reserves the right to update or correct product information at any time.
4. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Payments may be made using secure payment methods including:
• UPI
• credit/debit cards
• net banking
• digital wallets
• other payment gateways supported on the website
Payments are processed securely through authorized payment gateway providers.
Khiyana Kids Wonderhub reserves the right to cancel any order if payment is unsuccessful or flagged for suspicious activity.
5. Order Acceptance
Placing an order on our website does not guarantee order acceptance.
An order is considered confirmed only after:
• successful payment (for prepaid orders)
• order confirmation is generated
We reserve the right to cancel orders due to:
• product unavailability
• incorrect pricing
• suspected fraudulent transactions
• delivery location issues
If an order is cancelled after payment, the refund will be processed according to our Refund Policy.
6. Shipping & Delivery
Shipping and delivery timelines are governed by our Shipping & Delivery Policy available on the website.
Delivery timelines may vary depending on location, courier partner availability, and operational factors.
Khiyana Kids Wonderhub is not responsible for delays caused by courier partners or unforeseen circumstances.
7. Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our Return, Refund & Cancellation Policy.
Customers are advised to review this policy before placing an order.
Return requests must be made through the website order section and must meet eligibility conditions.
8. Cancellation Policy
Orders may be cancelled only before dispatch.
Once an order has been shipped, cancellation is no longer possible and the return process must be followed.
9. User Accounts
Customers may create accounts to place orders and track purchases.
Users are responsible for:
• maintaining confidentiality of their account credentials
• restricting unauthorized access to their account
Khiyana Kids Wonderhub shall not be responsible for any loss arising from unauthorized use of an account.
10. Intellectual Property
All content on this website including:
• logos
• product images
• graphics
• website design
• text and branding
is the intellectual property of Khiyana Kids Wonderhub unless otherwise stated.
Unauthorized copying, reproduction, or use of any website content is strictly prohibited.
11. Prohibited Activities
Users must not:
• attempt to hack or disrupt website functionality
• upload malicious code or harmful software
• misuse website services
• use the website for fraudulent activities
Violation may result in account suspension or legal action.
12. Limitation of Liability
Khiyana Kids Wonderhub shall not be liable for:
• indirect or consequential damages
• losses caused by misuse of products
• delays caused by courier partners
• payment gateway processing delays
• incorrect information provided by customers
Our liability, if any, shall not exceed the value of the order placed.
13. External Links
The website may contain links to third-party websites for convenience.
Khiyana Kids Wonderhub does not control or take responsibility for the content or privacy practices of these websites.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will be effective immediately upon posting on the website.
Continued use of the website constitutes acceptance of updated terms.
15. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact us.
Business Name
Khiyana Kids Wonderhub
Website
https://khiyana.com
Customer Support Email
support@khiyana.com
WhatsApp Support
+91 70002 80054
Instagram
https://www.instagram.com/khiyana_kids?igsh=dWJxYThhMGZ4eTQ1
Instagram Handle
@khiyana_kids
Working Hours
Monday – Saturday
10:00 AM – 6:00 PM
