Privacy Policy
Last Updated: March 2026
This Privacy Policy describes how Khiyana Kids Wonderhub (“Khiyana”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://khiyana.com.
By accessing or using this website, you agree to the terms of this Privacy Policy.
1. Who We Are
Khiyana Kids Wonderhub is an online store offering products for children and families.
Website address:
https://khiyana.com
2. Information We Collect
When you use our website, we may collect the following types of information.
Personal Information
When you place an order, register an account, or contact us, we may collect:
• name
• email address
• phone number
• shipping and billing address
• order and purchase details
• account login information
This information is required to process orders and provide services.
Device & Usage Information
When you browse our website, certain information may be automatically collected, including:
• IP address
• browser type
• device information
• pages visited
• time spent on pages
• referring website
This information helps us improve website performance and user experience.
3. How We Use Your Information
We may use collected information for the following purposes:
• processing and delivering orders
• sending order confirmations and shipping updates
• providing customer support
• improving website performance and user experience
• preventing fraudulent transactions
• communicating important updates
• sending promotional messages (if consented)
4. Payment Information
Payments on our website are processed securely through third-party payment gateways such as:
• Razorpay
• Cashfree
• PayU
• other authorized payment providers
Khiyana Kids Wonderhub does not store credit card, debit card, or banking details on its servers. Payment information is securely handled by the payment gateway providers.
5. Sharing of Information
We may share limited personal information with trusted third parties strictly for operational purposes such as:
• payment processing
• order fulfillment
• shipping and logistics
• website hosting and technical services
• analytics tools
We do not sell, rent, or trade customer personal information to third parties.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies help us:
• remember user preferences
• maintain login sessions
• analyze website traffic
• improve website performance
Users may disable cookies through browser settings, although some website features may not function properly.
7. Comments
When visitors leave comments on the website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine if you are using it.
Gravatar privacy policy:
https://automattic.com/privacy/
Once a comment is approved, the user’s profile picture may be visible publicly with the comment.
8. Media
If users upload images to the website, they should avoid uploading images containing embedded location data (EXIF GPS).
Visitors to the website may download and extract location data from images published on the website.
9. Cookies Related to Login and Comments
If you leave a comment, you may opt to save your name, email address, and website in cookies. These cookies help you avoid re-entering details for future comments and may remain stored for up to one year.
When visiting the login page, a temporary cookie may be set to determine whether your browser accepts cookies.
When logging into your account, cookies may store login information and display preferences.
• login cookies may remain active for two days
• screen preference cookies may remain active for one year
Selecting “Remember Me” may extend login duration to two weeks.
If you log out, login cookies will be removed.
10. Embedded Content from Other Websites
Articles or pages on this website may include embedded content such as:
• videos
• images
• social media posts
• external articles
Embedded content behaves the same as visiting the external website directly.
These third-party websites may collect data about users, use cookies, and monitor interactions with the embedded content.
11. Data Security
We implement reasonable security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online data transmission system can guarantee absolute security.
12. Data Retention
If you leave a comment, the comment and its metadata may be stored indefinitely. This allows us to recognize and approve follow-up comments automatically.
For users who register on the website, we store the personal information provided in their user profile.
Users can view, edit, or delete their personal information at any time (except their username). Website administrators may also access and edit this information.
13. User Rights
If you have an account on this website or have left comments, you may request:
• an exported file of your personal data
• correction of inaccurate information
• deletion of your personal data (subject to legal obligations)
Some information may be retained for administrative, legal, or security purposes.
14. Spam Detection
Visitor comments may be checked through an automated spam detection service to prevent abuse and malicious activity.
15. Third-Party Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices of third-party websites.
Users are encouraged to review the privacy policies of those websites separately.
16. Children’s Information
Khiyana Kids Wonderhub sells products intended for children; however, purchases must be made by parents or guardians.
We do not knowingly collect personal information directly from children.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will always be available on our website with the latest revision date.
18. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us.
Business Name
Khiyana Kids Wonderhub
Website
https://khiyana.com
Customer Support Email
support@khiyana.com
WhatsApp Support
+91 70002 80054
Instagram
https://www.instagram.com/khiyana_kids?igsh=dWJxYThhMGZ4eTQ1
Instagram Handle
@khiyana_kids
Working Hours
Monday – Saturday
10:00 AM – 6:00 PM
